Question 1

A5 Carton

Accepted Answer

L: 215mm
W: 155mm
H: 115mm

Question 2

Is my inventory too large (or too small) for Prompt?

Accepted Answer

Prompt Distribution’s Customers range from small E-Tailers with a handful of products to International Companies for whom Prompt manages inventories with thousands of SKUs. Large or small, your inventory can find a good home at Prompt.

Question 3

Terms & Conditions

Accepted Answer

Click here to view our Terms & Conditions

Question 4

Road Freight Rate Estimator

Accepted Answer

Click here to use our Road Freight Rate Estimator

Question 5

Air Freight Rate Estimator

Accepted Answer

Coming Soon!

Question 6

Can Prompt handle Containerised deliveries?

Accepted Answer

Our 4.25 acre Somerton site has the capacity to receive multiple 20’ or 40’ Containers (by side loader) either inside our building or on the large, concreted aprons around the building. With 7 on grade roller doors it won’t take long to have your containers de-stuffed and the stock put away in our efficient warehouse.

Question 7

½ A4 Carton

Accepted Answer

L: 310mm
W: 215mm
H: 115mm

Question 8

Warehousemans Lien Act 1958

Accepted Answer

Click here to view the Warehousemans Lien Act 1958

Question 9

A4 Carton

Accepted Answer

L: 310mm
W: 215mm
H: 230mm

Question 10

Am I covered for any loss or damage of my items in transit?

Accepted Answer

The simple answer is No. Freight companies do not provide any guarantees about the safe delivery of any consignment. Unless prior arrangements are made and agreed upon by the owner and the freight company, the owner will need to rely on their own Transit (or Marine) Insurance to protect against any loss or damage.

Question 11

Customer Credit Application

Accepted Answer

Click here to access our Customer Credit Application

Question 12

A3 Carton

Accepted Answer

L: 430mm
W: 310mm
H: 230mm

Question 13

Are my items safe at Prompt?

Accepted Answer

Prompt have a securely fenced site and our modern building is locked outside our operating hours. In addition Prompt has multiple internal and external CCTV cameras and back to base alarm systems deployed to ensure the safety of your items. So, yes, your items are safe with us.

Question 14

Oversize Carton

Accepted Answer

L: 580mm
W: 380mm
H: 305mm

Question 15

Are my items insured at Prompt?

Accepted Answer

As a responsible business Prompt maintain insurance policies that have significant provisions for loss in the case of fire or theft, however your items will not specifically be insured and in the unlikely event of a major incident involving the loss or destruction of your stock we do not guarantee that you will be covered. Prompt recommend that you take out business insurance on your stock to ensure that you are sufficiently covered.

Question 16

Are there any fixed costs?

Accepted Answer

Prompt do charge a small monthly account fee, but other than that all our charges are based around the services you use.

Question 17

COMING SOON!

Accepted Answer

COMING SOON!

Question 18

22in LCD Carton

Accepted Answer

L: 570mm
W: 210mm
H: 400mm

Question 19

What kinds of items can I store at Prompt?

Accepted Answer

Basically you can store anything with us that is not classified as Dangerous Goods or requires refridgeration. There are some types of items that may need to be reviewed prior to receiving that may not work well with our warehousing setup, such as extra long or tall items.

Question 20

PC/LCD Carton

Accepted Answer

L: 480mm
W: 210mm
H: 400mm

Question 21

COMING SOON!

Accepted Answer

COMING SOON!

Question 22

COMING SOON!

Accepted Answer

COMING SOON!

Question 23

COMING SOON!

Accepted Answer

COMING SOON!

Question 24

COMING SOON!

Accepted Answer

COMING SOON!

PACKAGING WE USE

A5 Carton

Is my inventory too large (or too small) for Prompt?

Terms & Conditions

Road Freight Rate Estimator

Air Freight Rate Estimator

Can Prompt handle Containerised deliveries?

½ A4 Carton

Warehousemans Lien Act 1958

A4 Carton

Am I covered for any loss or damage of my items in transit?

Customer Credit Application

A3 Carton

Are my items safe at Prompt?

Oversize Carton

Are my items insured at Prompt?

Are there any fixed costs?

COMING SOON!

22in LCD Carton

What kinds of items can I store at Prompt?

PC/LCD Carton

COMING SOON!

COMING SOON!

COMING SOON!

COMING SOON!

CALL US

EMAIL US

OPENING HOURS

PACKAGING WE USE

A5 Carton

Is my inventory too large (or too small) for Prompt?

Terms &amp; Conditions

Road Freight Rate Estimator

Air Freight Rate Estimator

Can Prompt handle Containerised deliveries?

½ A4 Carton

Warehousemans Lien Act 1958

A4 Carton

Am I covered for any loss or damage of my items in transit?

Customer Credit Application

A3 Carton

Are my items safe at Prompt?

Oversize Carton

Are my items insured at Prompt?

Are there any fixed costs?

COMING SOON!

22in LCD Carton

What kinds of items can I store at Prompt?

PC/LCD Carton

COMING SOON!

COMING SOON!

COMING SOON!

COMING SOON!

CALL US

EMAIL US

OPENING HOURS

Terms & Conditions